Corporate Event T&Cs

By paying, you agree to these terms.

Joining a public class? Public Cooking Class T&Cs →
Private celebration? Private Event T&Cs →

1Pricing

Charged per session and non-refundable once paid. If a member can’t attend, please send a replacement, including for illness and urgent personal matters. All prices mentioned are ex VAT prices.

Corporate packages
Event options, prices, group sizes and what’s included.
View our corporate packages →
2Recipe protection & right of admission

To protect our IP, chefs, food business owners/staff are not permitted. Redistribution of recipes or any parts, especially for blogging, social media, or personal publishing, is strictly prohibited.

3Punctuality

We strictly adhere to our schedule. Please arrive 15 minutes early. After a 15-minute grace period, overruns are charged at R1,500 per hour, billed in 20-minute intervals. If your group arrives late, your class may be shortened. Evening classes must conclude at 10pm due to our residential location.

4Payment

Full payment is due upon confirmation of bookings made at least one month before the class, payable via EFT. A 3.8% + VAT processing fee applies to credit card payments.

5Class selection

Class selection and dietary requirements must be finalised 1 week before the event. After this, a fee of R500 will be charged to make a change.

6Alcohol consumption

Permitted up to ½ bottle of wine or 2 beers per person. Spirit consumption is not allowed. All participants must arrive sober; any intoxicated or excessive alcohol consumption will result in departure requests.

7Allergens & halal requirements

Our kitchen uses gluten, soy, sesame, shellfish and peanuts. It is not allergen-free. Halal and vegan classes are available on request. Halal classes use halal-certified meat, with no pork and no alcohol. Equipment is shared with other classes. We are not halal-certified.

Read the full answer: Is Umami Halal? →

8Cancelling or moving your date
ACancellation fee:
When you tell usFee
More than 30 days in advanceNo fee
15–30 days in advance40%of event cost, or R1,500 to reschedule
4–14 days in advance70%of event cost, or R2,500 to reschedule
Within 3 days100%of event cost, or R4,000 to reschedule (if notice is given at least 24 hours ahead)
Less than 24 hours’ notice100%No rescheduling, full fee forfeited
BRescheduled events must take place within 3 months of the original date.
CNo shows: charged at 100% of the total event cost.
9Force majeure

The class may be postponed on short notice due to events, including but not limited to lockdowns, protest action, natural disasters, etc. The client has a 3-month window to reschedule for the studio’s reopening. We are not liable for any additional costs incurred by the client, such as travel expenses.

10General
  • Photos may be taken for promotion. Tell us if you prefer not to appear.
  • Menus may change with ingredient availability.
  • Guests attend at their own risk. We are not liable for loss, theft, injury, allergic reaction or damage, except where caused by our negligence.
View our corporate packages →

Have a question?

Talk to us →

Last updated: 29 October 2026