Public Cooking Class T&Cs

No refunds will be issued, except as set out in points 4 and 5.

Our classes are time-sensitive, small-group events (max 10–14 seats per class). Rescheduling disrupts availability, especially with short notice. Once inside the 4-week window, tickets rarely resell — vacated seats go to waste. This policy applies to all reasons, including illness, family emergencies, or funerals.

Hours are counted back from the class start time.

Please review the class menu before booking — especially for group bookings. We do not accept cancellations or rescheduling due to dietary restrictions.

We reserve the right to cancel any class with fewer than 8 participants, up to 72 hours before the class. You’ll be offered a reschedule, store credit or a refund:

We are not liable for related costs (e.g. travel or accommodation). If you’re travelling from outside Johannesburg, please inform us at the time of booking.

In the event of lockdowns, protests, natural disasters, or other major disruptions, classes may be postponed at short notice. No refunds are issued unless due to immigration or permanent relocation (proof required). Class value will be issued as credit, usable for future classes or products.

Our classes are a learning platform — not a place to drink & party.

• Each guest may drink up to ½ bottle of wine (1 bottle per couple) or 2 beers.
• Alcohol may only be consumed with the meal, not during cooking.
• No spirits allowed. All guests must arrive sober.
• Anyone showing signs of intoxication will be asked to leave.

Our kitchen uses gluten, soy, sesame, shellfish and peanuts. It is not allergen-free. Halal classes use halal-certified meat, with no pork and no alcohol. Equipment is shared with other classes. We are not halal-certified.

Read the full answer: Is Umami Halal? →

Our recipes, methods, and class content are proprietary. The right of admission is reserved to protect our IP. The following groups are not permitted in public cooking classes:

• Chefs, caterers, food business owners/staff — enquire about our restaurant consulting service and chef’s training.
• Pastry chefs, bakers, confectioners — please alert us before booking.
• Bloggers, influencers, YouTubers, cookbook authors — redistribution of recipes or class content is strictly prohibited in any form.

Gift cards cannot be returned, exchanged or redeemed for cash.

• Minimum age is 10. As classes involve open flames and knives, guests aged 10–17 must be booked with and attend alongside a paying adult, who is responsible for them throughout the class. Classes run for around 4 hours; no separate menu, portions or pricing apply.
• Classes start on time. Please arrive 15 minutes early.
• Photos may be taken for promotion. Tell us if you prefer not to appear.
• Menus may change with ingredient availability.
• Guests attend at their own risk. We are not liable for loss, theft, injury, allergic reaction or damage, except where caused by our negligence.